Transform white collar departments into "professional service firms" whose sole, powerful asset is knowledge.
Peters discusses making the most of presentations, working with outsiders on market analysis, how to imporve brainstorming meetings, how to develop relationships with clients and get the most out of them.
50 of Tom Peters's trademark insights on how to get the most our of your department.Tom Peters thinks that you can turn you "dept."--be it the HR "dept." or the payroll "dept."--into a professional service firm with the same level of creativity and commitment of the firms we always seem to hear about--McKinsey & Co., Chiat/Day, and Kleiner Perkins Caufield & Byers. In The Professional Service Firm50, Peters spells out 50 ways to transform your "dept." into a client-centered, passionate organization. His advice ranges from "Bring in wild and woolly outsiders. E-x-p-a-n-d the box" (no. 27) and "A rabid scheduler is a must!" (no. 32) to "Become a Research The Professional Service Firm50 (Reinventing Work) read book online now.
